Reference
Reference Story
From a lack of training material to successful implementation - and beyond!
The challenge!
The company Belimo Automation AG, a dynamic company in the field of valve manufacturing, with around 100 employees at its location in Switzerland, was faced with a challenge that will be familiar to many companies: the introduction of a new software solution, but without training for the It is difficult to employ employees. The new functions and workflows of the software are complex and require specific knowledge.
The beginning of the project
Belimo Automation GmbH turned to Accelond AG, a renowned service provider for tailor-made e-learning, which can implement individual development of training and the customer’s specific requirements and workflows, as standard modules were not an option.
Accelond AG accepted the challenge!
The e-learnings show detailed instructions and interactive learning modules in which employees are easily/easily instructed in the new software with little effort and can always refresh the lessons if necessary.
The emergence of a second project
During the intensive collaboration with Belimo Automation GmbH, the Accelond team realized that they could provide valuable support in internal processes, including in the area of quality management.
The idea of a second project was discussed and focused on optimizing quality management processes.
The implementation and results
Define quality standards • Monitor the (projects?) • Continuously improve processes
The individually developed plan was seamlessly integrated into the company’s processes. The training measures proved to be extremely successful: the employees of Belimo Automation GmbH were now able to use the new software efficiently and make optimal use of the functions. At the same time, the new processes ensured a significant improvement in internal processes and customer satisfaction.
Conclusion
The reference story from Belimo Automation GmbH impressively demonstrates how tailor-made solutions and close collaboration with an experienced partner like Accelond AG can lead to far-reaching success.
The initial challenges caused by a lack of training material were overcome by an individual training solution that not only enabled the use of the software, but also laid the foundation for another project in the area of quality management. This shows how innovative approaches and targeted problem solving can achieve long-term benefits and comprehensive improvements.
ZITAT
„Der Erfolg einer Lösung liegt nicht nur in der Technologie, sondern in der Fähigkeit, die spezifischen Herausforderungen unserer Kunden zu verstehen und maßgeschneiderte Antworten zu liefern.
Unsere Zusammenarbeit mit der Belimo Automation GmbH zeigt, wie aus einem anfänglichen Problem zwei umfassende Erfolge entstehen können.“
